​如何通过授权工作在团队中建立信任？

Summary: Building Trust Through Effective Delegation

Effective delegation and leadership hinge on building and maintaining trust within teams. Doubts about delegating tasks often stem from a lack of trust in an individual's capability to handle important projects. Drs. Michelle and Dennis Reina have identified three crucial areas where trust is established or broken: Trust of Character, Trust of Communication, and Trust of Capability.

Three Dimensions of Trust

• Trust of Character is foundational and revolves around the belief that team members will act as expected, caring for each other’s interests and serving the team reliably.
• Trust of Communication enables safe, transparent, and direct conversations within the team, encouraging collaboration and the ability to work through concerns constructively.
• Trust of Capability allows team members to contribute meaningfully by valuing each other's skills, fostering decision-making, and promoting a culture of innovation and competitiveness.

Addressing Trust Issues

To tackle trust issues, it's essential to initiate honest dialogues with team members using phrases that convey concern and willingness to resolve problems. These conversations should show genuine support and loyalty, propose solutions like mentorship, and set up a structure for accountability.

Final Thoughts

Open discussions about trust pave the way for robust dialogues on team performance and stronger leader-employee relationships. These elements are crucial for trust-building in any workplace or team setting.

Next Steps

Leaders can enhance their teams' trust-building abilities through customized learning journeys supported by research-backed modules, focusing on leadership topics such as Conflict Resolution, Communication, and Psychological Safety & Trust.