CMMI 3.0 究竟包含了哪些实践域?

CMMI 3.0 Practice Domains Summary

The Capability Maturity Model Integration (CMMI) version 3.0 encompasses 31 practice domains covering diverse areas such as development, services, supplier management, personnel management, security, data management, and remote delivery. This article succinctly summarizes the core content of each practice domain to facilitate a rapid understanding of the model's scope. While CMMI 2.0 has an official Chinese translation, which has been a subject of debate, CMMI 3.0 lacks an official Chinese version. The names of the types, capability areas, and practice domains mentioned in this article are interpretative translations aimed at being clear and easily understandable, and may differ from the official Chinese nomenclature.

Delivery "Doing"

• Service Delivery Management (SDM): Establish and update service agreements and systems; deliver services.
• Strategic Service Management (STSM): Identify, define, maintain, and use common services.
• Technical Solution (TS): Design and implement products or services.
• Product Integration (PI): Integrate and deliver products or services.
• Peer Review (PR): Expert review of various work products to detect issues promptly.
• Process Quality Assurance (PQA): Check the consistency of processes and work products with organizational standards.
• Requirements Development and Management (RDM): Activities surrounding requirements acquisition, analysis, description, communication, confirmation, and change management.
• Verification and Validation (VV): Ensure requirements are met through various means like testing, reviews, prototypes, modeling, and trials.
• Supplier Contract Management (SAM): Select qualified suppliers, sign contracts, and manage contract execution.

Managing

• Business Continuity (CONT): Identify potential business disruptions, devise and execute continuity plans.
• Incident Handling and Prevention (IRP): Prevent and handle various incidents.
• Risk and Opportunity Management (RSK): Develop and implement plans to address potential good or bad events.
• Enabling Virtual Work (EVW): Define and manage methods for remote delivery and work.
• Organizational Training (OT): Training needs assessment, planning, instructor selection, course development, implementation, and training effectiveness evaluation across teams.
• Workforce Empowerment (WE): Authorize teams, foster competency, promote cross-team collaboration, and define team motivation measures.
• Estimation (EST): Estimate the scope, complexity, effort, cost, duration, and resources needed for tasks.
• Planning (PLAN): Develop reasonable plans and secure commitments to them.
• Monitoring and Control (MC): Oversee task completion according to plans and address issues.

Enabling

• Data Management (DM): Establish, update, implement, and optimize data management methods and mechanisms.
• Data Quality (DQ): Cleanse data based on defined criteria and methods, ensure data quality, and continually optimize data cleansing methods.
• Ensuring Personnel Safety (ESAF): Identify safety hazards in work environments or systems, define safety requirements and strategies, and take measures to eliminate safety risks to individuals.
• Ensuring Information Security (ESEC): Identify information security needs, define strategies, and take measures to mitigate information security risks.
• Managing Security Threats and Vulnerabilities (MST): Identify and address information security threats and vulnerabilities.
• Cause Analysis and Resolution (CAR): Analyze causes of typical good or bad events and implement corrective, preventive, and improvement measures.
• Configuration Management (CM): Ensure correct configuration items through identification, management systems, and configuration audits.
• Decision Analysis and Resolution (DAR): Use structured methods for significant technical and management decisions.

Improving

• Managing Performance and Measurement Data (MPM): Manage process execution results quantitatively, including process efficiency, quality, and product quality.
• Process Asset Development (PAD): Create, update, and manage organizational-level process asset libraries.
• Process Management (PCM): Continually improve processes at an organizational level based on the PDCA cycle.
• Governance (GOV): Top management provides guidance and support for the establishment, execution, and improvement of processes.
• Implementation Infrastructure (II): Supply personnel, knowledge, tools, funding, process definitions, lessons learned, metrics, and oversight for process execution.

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