没有摩擦的地方就有流动：无畏部落的四个支柱

Article Summary

In a business world where diverse leadership styles abound, CEOs are increasingly focusing on creating sustainable performance by fostering a culture of engagement, joy, and alignment of individual goals with company objectives. This requires a leadership style that allows stakeholders to focus, innovate, speak freely, make mistakes, and work joyfully. The culture championed by WD-40 Company is one of such cultures, referred to as a "tribe," where members bring fearlessness, resilience, trust, continual learning, enthusiasm, selfless service, clear mission, and dedication to the community.

The commitment to a positive culture is sustainable over time and builds a community that supports and depends on each other. This tribe culture has led to enviable performance metrics for WD-40 Company, prompting questions about how such success was achieved. The process is simple but not easy, demanding adherence to high ideals even when faced with difficult choices regarding profit, environmental responsibility, and consumer affordability.

WD-40 Company's success is built on four pillars that are crucial for any organization to foster meaningful change: care, candor, accountability, and responsibility. These pillars create a psychologically safe workplace where team members feel secure to contribute freely. The "tribe" culture at WD-40, rooted in these pillars, has led to high employee engagement and impressive financial performance.

The concept of psychological safety in the workplace, where employees feel secure to share ideas without fear of retribution, has become increasingly important. This culture of safety encourages learning, innovation, and collaboration, which are critical for organizational success in today's knowledge economy. At WD-40, the four pillars support the company's culture and empower employees to take pride in their work, resulting in sustainable business growth.

About Garry O. Ridge

Garry O. Ridge is the CEO and a board member of WD-40 Company. He has been with the company since 1987 and has served as CEO since 1997. He is also an adjunct professor at the University of San Diego and co-author of a book with Ken Blanchard on leadership. Ridge is recognized for creating an empowering organizational culture at WD-40 Company.

业务降本增效，数字化转型有妙招

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