从战略到执行：业务领先模型 BLM 的第一把钥匙「差距分析」

Business Leadership Model (BLM) Summary

The Business Leadership Model (BLM), also known as "别乱摸" (Don't Touch Randomly), originated from strategic theory research at Harvard Business School and became a complete strategic planning methodology. It was later embraced and further developed by IBM during a critical transformation period and then introduced by Huawei, leading to widespread adoption among Chinese tech companies.

BLM starts with identifying a "gap" as the driving force for strategic action. The gap is the difference between the strategic intent (vision and goals) and the current market results. A challenging gap is fundamental for driving change, as dissatisfaction with the status quo prompts organizational and personal improvement. BLM is a cycle focused on closing this gap, with leaders playing a crucial role in defining clear strategic directions and motivating high performance. The model's foundational layer emphasizes values and the strategic choices that stem from them.

BLM is stimulated by strategic questions and covers multiple aspects: strategic intent, gap analysis, market insights, innovation focus, business design, key tasks, formal organization, talent, atmosphere and culture, leadership, and values. These components guide management in regular strategic formulation, adjustment, and execution tracking.

Gap analysis is essential in BLM as it helps quantify the difference between expected and actual business results. It includes performance gaps, which can typically be closed through efficient execution without changing business design, and opportunity gaps, which require market insights and new business designs to close. There is also the concept of benchmarking gaps, comparing a company's performance against industry leaders.

To conduct gap analysis, companies should:

1. Assess the current situation, finding dissatisfaction (problems).
2. Clarify future-oriented goals (expectations).
3. Identify the main gaps that need attention to achieve the vision and goals.
4. Analyze the root causes of these gaps.
5. Formulate or adjust business strategies based on these findings.

Ultimately, gap analysis aims to align companies with industry benchmarks by identifying and addressing key discrepancies in performance and opportunities, focusing both inward and outward as necessary. It's crucial to achieve consensus on key gaps for effective implementation.